Our VAT Registration Number is 691 0211 64.
An engagement between us shall be governed by, and construed in accordance with English law. The Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the engagement letter and any matter arising from it. Each party irrevocably waives any right it may have to object to an action being brought in those Courts, to claim that the action has been brought in an inconvenient forum, or to claim that those Courts do not have jurisdiction.
Professional Indemnity Insurance
PI Insurance covers us for our work worldwide, and is arranged through Bluefin Insurance Services Limited, Castlemead, Lower Castle Street, Bristol, Avon BS1 3AG Reference: 24454.
Quality of Service
We aim to provide you with a fully satisfactory service and the Engagement Partner will seek to ensure that this is so. If however, you are unable to deal with any difficulty through him and his team please contact another Partner. We undertake to look into any complaints promptly and to do what we can to resolve the position. If you are still not satisfied you may of course take up the matter with The Institute of Chartered Accountants in England and Wales by whom we are regulated for audit purposes.
Conflict of Interest
If a conflict of interest should arise, either between two or more of our clients, or in the provision of multiple services to a single client, we will take such steps as are necessary to deal with the conflict. In resolving the conflict, we would be guided by the Code of Ethics of the Institute of Chartered Accountants in England and Wales which can be viewed at www.icaew.com/membershandbook/ section 3, subsection 220.